FAQ

FAQ

1. How can I place an order?

To place an order, simply browse our collection, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be confirmed.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Rest assured, all transactions are secure and encrypted for your protection.

3. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 30 days of delivery for a full refund or exchange. Please refer to our Returns Policy for more details.

4. How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and dispatched within 1-3 business days. You can track the status of your order using the tracking information provided.

5. Do you offer customization options for jewelry?

Yes, we offer customization services for select jewelry pieces. Whether you're looking to engrave a special message or customize a design to suit your preferences, our team can assist you in creating a unique piece that reflects your style.